Engaging eLearning on disability accommodations and inclusive course design

A fully accessible course on disability accommodations and inclusive course design, shaped with a community of 300 stakeholders and feedback from 60 people.

Title screen of Fundamentals of Disability Accommodations and Inclusive Course Design, listing its three modules
  • 300

    stakeholders in the review community

  • 60

    people whose feedback was built into the course

About UMN

The University of Minnesota is a large public research university with more than 65,000 students in undergraduate, graduate and professional degree programs across five campuses.

A required course that had to be accessible to everyone

Fundamentals of Disability Accommodations and Inclusive Course Design was created for University of Minnesota faculty and instructors. They must complete it once. Anyone else in the University community can take it too.

The course is self-paced and accessible, so learners can return to it at any time. It has three interactive modules of about 20 minutes each:

  • Understanding disability and reasonable accommodations
  • Providing reasonable accommodations
  • Inclusive course design

How the team worked

  • A wide review community

    The team worked with a community of 300 stakeholders and incorporated feedback from 60 individuals.

  • Accessibility from the start

    Extensive accessibility requirements were part of the project from the start, and the team kept them in front through every revision.

  • A clearer storyboard process

    The storyboard process was streamlined, with design elements that highlight accessibility notes during reviews.

  • Representation in visuals

    Each of the hundreds of images in the course was reviewed for representation and met the University's expectations.

Inside the course

  • Title screen of Fundamentals of Disability Accommodations and Inclusive Course Design, listing its three modules
    The course title screen
  • Course goals screen describing reasonable accommodations and inclusive course design, with narration controls
    Course goals
  • Map of Minnesota marking the five campuses beside notes on the role of the Disability Resources offices
    The role of the Disability Resources offices
  • Screen with three selectable people, a student, a Disability Resources professional and an instructor, each describing their part in the process
    Each partner's experience of the process
  • Numbered buttons that reveal key information about accommodation letters
    Key information about accommodation letters
  • Scenario question with three possible responses to a student who needs access to color-coded lab equipment
    A practice scenario
  • Completion screen with buttons to restart or exit the course and a link to a feedback survey
    Recording course completion
  • Project goals

    • Create an engaging course in three modules of under 20 minutes each, accessible to everyone in the University community
    • Make the content fully accessible and support a culture of inclusion and continuous learning
    • Make the course required for University employees
    • Offer the course as an option to people not employed by the University
  • Challenges

    • Meeting a very high bar for accessibility
    • Adapting processes as requirements evolved
    • Meeting strict legal requirements while keeping a strong educational focus
    • Reviewing hundreds of images for representation

The result

The course met and exceeded the University's requirements and expectations, and its accessibility features set a new benchmark for Neovation's own courses.

What UMN says

  • Thank you, Neovation, for your amazing work on this project. We are very proud of the course!

    Tina Marisam, University of Minnesota

  • Types of interactivity

    • Fully accessible and inclusive course design
    • AI narration
    • Scenarios
    • Tabbed interactions
    • Embedded videos
    • Knowledge checks
    • Play and pause controls
  • Where the content started

    Prepared: the original content was significantly enhanced through a revision process that drew on stakeholder insights.

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