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Set the training each role needs and track it to completion

SmarterU is the LMS for organizations of any size with training to assign, compliance to prove or courses to sell. Implementation and a support team that answers come with it.

Visit smarteru.com Talk to us
  • Canada Prestige Awards, 2025 Winner
  • Talented Learning 2025 Awards badge: Learning Systems
  • The Craig Weiss Group badge: #19 Learning Systems in the World, 2023
  • $3,000 USDwhere SmarterU plans start, per year
  • 22 minutesaverage time for a person on our support team to reply
  • Since 2009SmarterU has been helping organizations train their people

When every role needs different training

Each role in your organization needs its own training, and keeping track of who needs what is a job in itself.

Often someone is assigning courses by hand and chasing completions in a spreadsheet. Every new hire, role change and new requirement adds to the list.

It shows when someone starts work without the training their role needs, or when a manager or auditor asks for the record and it takes days to pull together.

The LMS you choose can make that easier or harder. Many are sold as software alone, with setup and administration left to you, and support that takes days to reply.

Two managers in hard hats walk a plant floor, one carrying a laptop.

What changes when you train with SmarterU

  • Every kind of training in one place

    Online courses, classroom sessions, webinars and training people took elsewhere all count toward the same plan.

  • Records ready for an audit

    Every completion and certificate lands in reports and an audit log you can export or email on a schedule.

  • Less manual work for administrators

    Enrollments and reminders follow rules you set once, and user records update from your HR system.

  • Annual training renewed on time

    Annual and recurring training is assigned again before it lapses, and supervisors are warned, so nobody falls out of date unnoticed.

  • Revenue from course sales

    Sell courses and subscriptions through Shopify, WooCommerce or PayPal, and buyers are enrolled as soon as they pay.

  • Support from real people

    An implementation specialist sets you up, and a support team you can reach by email, chat, phone or video stays with you after launch.

From first call to working on your own

  1. See it with your own training

    Book a free 20-minute consultation and a personalized demo. Your plan is then quoted for your organization.

  2. Set it up with a specialist

    An in-house implementation specialist guides you through planning, configuration and launch, or does the configuration for you. Your users and their training history can move over from your previous LMS.

  3. Train your administrators

    The SmarterU Academy is free for every administrator you have, and those who finish it become SmarterU Certified Administrators. A sandbox account gives them somewhere to practice.

  4. Launch, and keep improving

    After launch, the Success Desk™ and your account managers stay with you, and a major update ships every quarter, shaped by what clients ask for.

What SmarterU does

SmarterU covers the whole job of managing training, from the first assignment to the last completion. Each section below links to the full tour on smarteru.com.

Learning plans for every role

A learning plan sets out everything a role requires: online courses, classroom sessions, webinars, training taken elsewhere, and actions such as uploading a document for a supervisor to sign off.

Link each plan to a group, and people get the right plan as soon as they join or change roles. Courses they have already completed count toward it automatically.

Learners see their progress as they go, and you see who has finished, who is behind and what is left. When the plan is done, a completion certificate goes out.

  • Required courses, electives and alternates
  • Assigned plans, and plans people can enroll in themselves
  • Credit given automatically for courses already completed
  • Supervisor sign-off as a step in the plan
  • Reusable components shared between plans
A new crew member gets her group's plan, with credit for training she has already done.

Training reports and completion tracking

Real-time reports show who has finished their learning plans and who is behind, from the whole organization down to a department, team, group or single person.

Filter enrollments, learning plans, attendance, quiz results or the audit log, save the report, and schedule it to go out by email to whoever needs it.

The training cost report puts a number on training, from learner and instructor wages to venue fees. For the rest of the business, SmarterU feeds learning data to Power BI and Tableau.

A report filtered to one site, exported and scheduled for the auditor.

Automated enrollments and reminders

New people land in the right group, with its courses, knowledge base files and learning plans, whether they are added by hand, by bulk import, from your HR system or on their first single sign-on.

Enrollment rules by group keep assigning the right training as people join and move.

Reminders go out before and after each due date and escalate to supervisors and managers when they need to. More than fifty email templates can carry your own wording, in each learner's language.

  • Waiting lists that notify the next person when a seat opens
  • Reminders to instructors and to any email address
Training management on smarteru.com
Reminders before the due date, then escalation to the supervisor.

Automated renewals for annual training

Annual training renews itself. Set a renewal period on a plan, and SmarterU re-enrolls people before their training lapses and warns them and their supervisors when it is due.

Each certificate is branded and carries the license number and expiry date, full-sized or wallet-sized. A QR code on the certificate lets anyone scan it to check that it is valid.

Where licensing rules differ by region or agency, set what each one requires, such as continuing education credits a year. SmarterU counts the credits as courses are completed.

  • Renewal periods set per plan, such as every year
  • Unlimited agencies and regions, and several licenses per person
  • Different credit values for the same course by region
  • Points that can track hours, CEUs or CPEs
  • Training taken elsewhere, approved and credited to the same record
Compliance and license management on smarteru.com
A certificate checked as valid, and its holder re-enrolled before it expires.

Integrates with eCommerce to sell courses online

SmarterU connects to Shopify, WooCommerce, PayPal or the eCommerce platform you prefer. People buy a course or a subscription, and the purchase enrolls them straight away, with no administrator in between.

Customers, chapters, dealers or partners can each have a sub-account with its own address, logo, theme, landing page and default language. You manage one account, and each audience sees training that looks like its own.

A course bought online, and the buyer enrolled as soon as they pay.

  • Exams and proctoring

    For a certification, the exam has to be fair and secure. SmarterU randomizes questions, sets time limits and the dates an exam is open, and can lock the order of the answers.

    Long answers go to an instructor to grade, and short answers can be graded automatically by keyword.

    Proctoring ranges from a proctor code entered by a supervisor in the room to automated ID verification and live proctoring through Integrity Advocate. Reports show who sat each exam and how each question performed.

    Our team can also deliver your certification exams for you on SmarterU, from candidate accounts and a system test to monitoring on exam day, as we do for CAMRT.

    • Randomized questions and a locked answer order
    • Time limits, and the dates an exam is open
    • Proctor codes, automated ID verification and live proctoring
    • Proctor and quiz analysis reports
    Exam management

  • Courses from any authoring tool

    Bring the courses you already have as SCORM 1.2 and 2004, xAPI, AICC or cmi5 packages, from whichever authoring tool made them. Turn PowerPoint decks into SCORM courses with the built-in converter.

    You can also build courses in SmarterU's own Course Builder, with video, narration, quizzes and SmarterGames™ knowledge checks such as matching and labeling.

    Classroom and webinar training is tracked the same way. Sessions can be split into several parts, with venues and attendance tracked, and webinars are integrated with Webex, GoToWebinar, GoToMeeting and GoToTraining, or hosted on Zoom.

    • Ready-made course libraries from Go1 and BizLibrary
    • A knowledge base for more than 40 file types and wiki-style articles
    Content management on smarteru.com

  • Learner experience

    Learners sign in at your own branded address, with the account they already use at work. Their home page, which you lay out with drag-and-drop widgets, shows what is due and what comes next.

    The knowledge base search reads the contents of each file as well as its title, so answers turn up in the flow of work.

    Points and leaderboards give people a reason to keep going, and discussion forums let them learn from each other.

    The interface comes in ten languages, and branded iOS and Android apps carry the whole experience to a phone.

    • High-contrast mode, alt text, keyboard navigation and text-to-speech narration
    • English, French and Spanish on every plan, seven more languages on the Enterprise plan
    Learner experience on smarteru.com

  • Integrations with your HR, CRM and sign-in systems

    SmarterU syncs both ways with your HRIS, CRM, ERP and payroll systems, on whatever schedule you set, from real time to weekly.

    People sign in through Okta, Microsoft Entra and other identity providers, training records can flow to Salesforce, and an open API handles the rest.

    SmarterU is hosted in the cloud on Amazon Web Services, with daily backups. Sign-in can be limited by IP address, and learners can log in with an employee ID where email is not an option.

Support by email, chat, phone or video

22 minutesaverage time to a first meaningful response from a person on our support team, over the past six months

When an administrator needs help, the Success Desk™ answers by email, live chat, phone or video, with no limit on how often you ask.

Every client has a Business Account Manager and a Technical Account Manager. Administrators who finish the SmarterU Academy get priority support responses.

Implementation and support on smarteru.com

Craig Weiss Group Customer Excellence Pledge

A question asked by chat and answered by a person.

Who trains with SmarterU

What clients have done with SmarterU

  • 320+ stores

    WH Smith North America trains staff in its airport and resort stores on SmarterU, with a 90% learner engagement rate.

  • 30,000+ users

    With just over two weeks to implement, Dealer-FX moved more than 30,000 users and 70 courses to SmarterU.

  • 8 to 200 courses

    Pizza Delight grew its training catalog from 8 courses to 200 across its restaurants.

  • $60,000 to $500,000

    Revenue from Canada Soccer's blended coach training program, over three years. The program is delivered on SmarterU, and members buy it in an online store.

Client stories

What clients say

  • We enjoy using the SmarterU LMS, but the key difference in our minds is the teamwork and partnership we have with SmarterU, which makes all the difference in the world. We recommend SmarterU and Neovation to anyone wanting to have an LMS provided by a company that respects you and treats you as family and not a customer.

    Anthony Sitchler
    Global Training Director, WH Smith North America

  • I love SmarterU and the Neovation team. They are always coming up with new ways to make my life easier when it comes to recording and keeping track of more than 700 employees all at different levels of training. When it comes to customer service you are the best.

    Winpak

  • SmarterU’s comprehensive training for admin users has given me a solid foundation to perform my day-to-day LMS tasks with confidence.

    When there’s a tricky situation that I can’t figure out on my own by using their extremely detailed help center, I know that I’m only one message away from receiving direct assistance from one of their amazing support staff, who are always happy to help and explain the solution.

    I love working with the system and love more that I feel supported when I run into something I haven’t done before.

    Caroline Doehler
    Sunwing

  • SmarterU's team helped us get live quickly and effectively. A year after going live on the platform, I can confidently say that the SmarterU service is enabling us to deliver on our 2-year education roadmap ahead of schedule!

    Nulogy

Read SmarterU reviews on Software Advice

Recognition

  • Canada Prestige Awards, 2025 Winner2025Online Training Platform of the Year, Canada, Prestige Awards
  • Talented Learning 2025 Awards badge: Learning Systems2025Top 10, Best Employee LMS, 11th annual Talented Learning Awards
  • Talented Learning 2024 Awards badge: Learning Systems2024Top 10, Best Employee LMS, 10th annual Talented Learning Awards
  • Talented Learning 2023 Learning Systems Awards badge: Top 15 All-Purpose Learning System2023Top 15 All-Purpose Learning System, Talented Learning Extended Enterprise Learning System Awards
  • The Craig Weiss Group badge: #19 Learning Systems in the World, 20232023No. 19, Top 20 Learning Systems in the World, The Craig Weiss Group

What SmarterU costs

Plans start at$3,000 USDper year, quoted for your organization

SmarterU plans start at $3,000 USD per year, and every plan is quoted for your organization. Learners are counted as the users who log in each month.

Every plan includes the full platform, and you choose how much help you want around it. Implementation, administration, integrations, data migration and content libraries are quoted on their own.

Book a free 20-minute consultation and a personalized demo to see SmarterU with your own training in mind.

Once you are a client, the SmarterU Academy is free for every administrator and a sandbox account is available on request.

SmarterU pricing on smarteru.com

Help from our team, when you want it

You can manage SmarterU yourself, with support included in every plan. When you'd rather hand some of the work off, our team can do it for you.

  • Someone to administer it

    A fractional administrator from our team can take on the day-to-day work, for a few months or for good. The same team connects SmarterU to your other systems and puts training data beside your business numbers.

    LMS services

  • Courses built for you

    Our Custom Learning team builds courses and certification programs from your own material and delivers them into SmarterU, as Canada Soccer's coach education shows.

    Custom eLearning

  • One course, fast

    We build one course of up to an hour from material you already have, SCORM-ready for SmarterU, in ten business days for $1,999 USD.

    Custom eLearning Express

  • Ready-made courses

    Ready-made courses from Go1 and BizLibrary work in SmarterU beside the training you build.

    Content libraries

  • Training checked against the work

    A fractional learning and development expert reviews the training you deliver in SmarterU against what each role actually does, and tells you what to fix first.

    Knowledge Manager

Our other platforms

BrivaLMS is our simpler LMS. OttoLearn and JoySuite work alongside SmarterU.

FAQ

What does SmarterU cost?

Plans start at $3,000 USD per year, and every plan is quoted for your organization. Learners are counted as the users who log in each month.

What kinds of courses can we use?

SCORM 1.2, SCORM 2004, xAPI, AICC and cmi5 packages from any authoring tool. You can also convert PowerPoint decks to SCORM, or build courses in SmarterU's own Course Builder.

Does it connect to our other systems?

Yes. It syncs with your HRIS, CRM, ERP and payroll systems on any schedule, and people can sign in through Okta, Microsoft Entra or another identity provider.

Who manages it day to day?

Your own administrators, trained for free in the SmarterU Academy. If you'd rather hand it over, an administrator from our team can take it on as part of our LMS services.

Is support included?

Yes. Administrators can reach the Success Desk™ by email, live chat, phone or video as often as they need to. Premium Support adds extended hours and 24/7 emergency support.

Which languages does it support?

The interface comes in ten languages. English, French and Spanish are on every plan, and Arabic, Filipino, German, Hindi, Korean, Simplified Chinese and Thai are on the Enterprise plan.

Where is our data hosted?

In the cloud on Amazon Web Services, with daily backups. SmarterU is cloud-hosted only.

See your own training in SmarterU

Book a demo on smarteru.com and bring the certifications and courses you have today. For help around it, from building courses to administering the platform, talk to us, and we'll reply within three business hours.

Visit smarteru.com Talk to us
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